INCORME - II, 2017

INCORME brings together researchers, scientists, academics, corporate executives, practising managers and research students for exploring knowledge and their contributions to the fields of Management and Engineering. Register now >>>

Mr Bhutta started his professional career in 1998 from Union Bank as Business Development Consultant. He has a vast experience spread over almost two decades and worked with National & Multinational Banks like Union Bank, Bank Alfalah and FINCA Microfinance Bank. He attained his master’s degree from UCP Pakistan in the majors of Business Administration. He is certified TQM and HR professional and additionally holder of Six Sigma Green Belt from Singapore Quality Institution. He is member of Pakistan Banking association.

Being a seasonal Customer Experience professional, he has developed complete E2E Customer Experience and TQM Models for Bank Alfalah, Kashaf Foundation and Hush Puppies after making extensive research and surveys. He has also provided consulting and training services to Business Development, Customer Experience, Lean Management, Talent Management, and Strategic Management etc. He is associated with Bank Alfalah, KASHF Foundation, ICI Pakistan, PEL Pakistan, Changhong Ruba and Metro Cash & Carry Pakistan to deliver trainings as Guest Speaker and Trainer. Currently at FINCA Microfinance Bank and he is heading the deposits portfolio and customer experience and leading the workforce of 500+ employees.